Returns & Exchanges
At ICON Amsterdam, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.
- 3.Ship Your Items
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at the nearest designated carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.